At Westend Hotel Matheran, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, and protect the information you provide while using our website.
1. Information We Collect
We may collect the following information when you use our website or make a booking:
- Full name, email address, phone number
- Check-in/check-out dates
- Special requests or preferences
- Payment information (processed securely via third-party payment gateway)
- IP address and browsing data via cookies
2. How We Use Your Information
We use the information to:
- Confirm and manage your reservations
- Respond to inquiries and provide customer support
- Send booking confirmations and updates
- Improve our website and services
3. Data Protection
We implement appropriate technical and organizational security measures to protect your personal data. We do not sell or share your information with third parties for marketing purposes.
4. Cookies
Our website may use cookies to enhance your browsing experience and analyze web traffic. You can disable cookies in your browser settings if you prefer.
5. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites.
6. Your Rights
You have the right to access, update, or request deletion of your personal data. For such requests, please contact us at westendmatheranhotels.site